If your business is in retail or hospitality, chances are this time of year is especially busy for you and your team! Your team are the face of your business and our bet is you’d like your employees to be enthusiastic, positive and helpful in their role through this crazy time. We’ve put together some of our top tips to help you support your team through this time of the year and the good news is, you can implement them all straight away!

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December is a great time for both preparing for the year ahead and reviewing what we’ve achieved in the year past. You might be familiar with completing an annual employee review, but do you perform an annual business review? Reflecting on what you thought you would do, vs. what you did, especially for your employee practices, provides you with a valuable starting point for improving in 2019.

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Earlier this week, we recognised National Boss Day. A unique day to thank the bosses who have had a positive impact on your working life. Today, we’re reflecting on ways to improve in this important role.

Most bosses like to think they are a great boss. Most aren’t directly going out of their way to be bad boss, and sometimes mistakes can get made (bosses are only human too). However, like everything, there can be room for improvement and we think there are certain skills and attributes that are imperative to becoming a great boss!

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